Patients may visit Ngora Freda Carr Hospital directly through the Outpatient Department (OPD) for routine care or use referrals for specialized services. Emergency cases are attended to immediately at the emergency unit.

Please come with any previous medical records, referral letters (if available), identification documents, a small amount of money for treatment and services, and  a list of current medications. For insured patients, bring your insurance card or relevant documentation.

At the OPD, registration and triage are done together to assess the patient’s initial condition. After this, the patient pays a consultation fee before seeing the clinician. Following consultation, any required laboratory tests, procedures, or treatments are paid for separately. The patient then proceeds to the relevant service points such as the laboratory or treatment room, and is either discharged with advice and follow-up instructions or admitted for further management if necessary.

No. Ngora Freda Carr Hospital is a not-for-profit, faith-based hospital that operates on a cost-recovery basis to ensure quality and sustainable healthcare services. Our charges are structured to remain as affordable as possible while covering essential medical costs such as staff, medicines, and laboratory services. We are committed to providing accessible, high-quality care for all patients, and support vulnerable cases where possible through available programs and arrangements.